Taylor Smith
224-558-2137 | taylor.smith@suite200solutions.com
Taylor Smith is the president of Suite 200 Solutions, which provides advisory services, market intelligence, and talent acquisition to claim executives, defense firms, technology providers, and the private equity organizations that invest in them.
Taylor writes and speaks widely on claims negotiation and the plaintiff bar’s adoption of AI, a problem he has done as much as anyone to define. Over the past two years he has published more than two dozen articles on the subject in the industry’s leading publications, including Carrier Management, Risk & Insurance, Law360, and Insurance Thought Leadership, arguing that defense teams must answer the plaintiff bar’s AI-driven, evidence-based advocacy with negotiation discipline of their own. He speaks frequently on negotiation, social inflation, and legal system abuse, serves as Head of Industry Relationships at SigmaSight AI, and sits on several advisory boards at the front edge of claims technology.
He has helped shape how the industry trains and measures itself. He has led the CLM’s litigation and defense counsel studies since 2012, served as a Chancellor of the CLM’s Litigation Management Institute, hosted at Loyola Law School in Chicago, and as a Dean of its School of Litigation Management, and co-chairs the CLM’s Negotiation Bootcamp. For nearly a decade he profiled chief claim officers and senior defense partners for CLM Magazine, work that made him one of the most connected people in P&C claims.
With more than 40 years in insurance, claims, and litigation management, Taylor has held executive roles at CT TyMetrix, CaseKnowledge, and CaseRev, and began his career handling complex claims at MMI Companies, NORCAL Mutual, and CNA.
Taylor received a bachelor’s degree from Columbia University and attended Boston College Law School.