Taylor Smith
224-558-2137 | taylor.smith@suite200solutions.com
Taylor Smith is the president of Suite 200 Solutions, which provides advisory services, market intelligence, and talent acquisition services to claim executives, defense firms, technology providers, and the private equity organizations that invest in them.
Taylor writes and speaks widely on claims negotiation and the plaintiff bar’s adoption of AI. Over the past two years he has published more than two dozen articles on the subject in Carrier Management, Risk & Insurance, CLM Magazine, Law360, and Insurance Thought Leadership, making the case that defense teams need to answer the plaintiff bar’s AI-driven, evidence-based advocacy with negotiation discipline of their own. He speaks on negotiation, social inflation, and legal system abuse, serves as Head of Industry Relationships at SigmaSight.AI, and serves on advisory boards for several technology-forward companies serving the claims industry.
His institutional work has centered on skills development and benchmark research. He has led the CLM’s litigation management and defense counsel studies since 2012, served as a Chancellor of the CLM’s Litigation Management Institute and as a Dean of its School of Litigation Management. He is currently a co-chair of the CLM’s Negotiation curriculum for both its negotiation Bootcamp and Level 200 courses. For nearly a decade he profiled chief claim officers and senior defense partners for CLM Magazine, work that afforded him the opportunity to know many of the most influential leaders in claims.
With more than 30 years in insurance, claims, and litigation management, Taylor has held executive roles at CT TyMetrix, CaseKnowledge, and CaseRev, and began his career handling complex claims at MMI Companies, NORCAL, and CNA.
Taylor received a bachelor’s degree from Columbia University and attended Boston College Law School.