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Taylor Smith serves as the president of Suite 200 Solutions (formerly known as CLM Advisors).
Suite 200 Solutions, like two prior businesses that Taylor founded, has a core mission — to improve how claims organizations, law firms, and service and technology firms do business with each other more effectively.
Taylor’s consulting practice focuses primarily on issues that relate to legal spend and vendor management, market intelligence studies, talent acquisition, sales and marketing and other operational areas of opportunity for industry executives and providers.
Taylor is a Contributing Editor to CLM Magazine, authoring profiles of industry chief claim officers and law firm managing partners. He previously served as contributing editor to Claims Spot, an award-winning LexisNexis Top-50 Insurance Blog on operational and strategic best practices. He has more than 30 years of experience in improving processes for insurance, claims, and legal executives, holding executive positions with ePolicy Solutions, CT TyMetrix, CaseKnowledge, and CaseRev. In these roles, he developed high levels of expertise in litigation management, spend management, collaboration, vendor management, and other initiatives important to insurance and legal executives.
As a claims professional, Taylor served in various roles at MMI Companies, previously the nation’s second-largest healthcare facility underwriter, Norcal Mutual and CNA Insurance Companies.
Taylor’s articles have appeared in Claims Magazine, Claims Advisor Magazine, Property Casualty 360, AM Best Review, National Underwriter, The DRI’s For the Defense magazine, and Litigation Management Magazine.
Taylor is a Chancellor of the CLM’s industry-leading Litigation Management Institute (LMI). He also co-instructs the Litigation Management Metrics course at the LMI, and has served as an instructor in Communications Styles for several years at the CLM’s Claims College.
Taylor received a bachelor’s degree from Columbia University in New York City, and attended Boston College Law School.