About the 2020 CLM
Defense Counsel Study

This Study was a follow-on to CLM’s March 2019 Litigation Management Study. It was commissioned by the CLM, the industry’s largest trade association for claims and litigation professionals.

Exactly 400 defense attorneys offered their time to answer more than 80 questions on a wide variety of topics.

We hope that the resulting Report of Findings can serve as a facilitator of improved communication and working relationships between defense attorneys and the litigation executives who hire them.

You an download the Report of Findings here.

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Signature Sponsor

Syzygy is a web based platform that streamlines data exchange between those managing litigation and their law firms to lower litigation expense and indemnity payments.Syzygy reduces the burden that comes with managing hundreds of claims and law firm…

Syzygy is a web based platform that streamlines data exchange between those managing litigation and their law firms to lower litigation expense and indemnity payments.

Syzygy reduces the burden that comes with managing hundreds of claims and law firm relationships. It enables law firms to align with their clients. Syzygy creates a space for more efficient, uniform and transparent case management and reporting.

Learn more.

Study Sponsors

We extend our deepest gratitude to the industry thought-leaders whose underwriting support made this important industry initiative possible.

As the industry’s only cloud-based vendor management network, and total solution, Bottomline’s PartnerSelect allows law firms to profile attorneys to over 250 property and casualty carriers who can easily view and select attorneys based on expertise…

As the industry’s only cloud-based vendor management network, and total solution, Bottomline’s PartnerSelect allows law firms to profile attorneys to over 250 property and casualty carriers who can easily view and select attorneys based on expertise. Our solution helps law firms attract new clients resulting in more business, paperless communication and a low cost method to market your firm. More information.

CaseGlide transforms how attorneys and clients work together. Attorneys work more proactively, providing claims professionals with real-time data and updates, allowing everyone to close more cases, with better results, more quickly. More information.

CaseGlide transforms how attorneys and clients work together. Attorneys work more proactively, providing claims professionals with real-time data and updates, allowing everyone to close more cases, with better results, more quickly. More information.

Cassiday Schade is a litigation law firm headquartered in Chicago, with a presence throughout the Midwest. We focus on providing our clients with expert, efficient representation and act as national or regional counsel for clients facing nationwide …

Cassiday Schade is a litigation law firm headquartered in Chicago, with a presence throughout the Midwest. We focus on providing our clients with expert, efficient representation and act as national or regional counsel for clients facing nationwide exposures. More information.

Envision Legal is changing the way litigation support services are delivered. Through market leading technology, Envision delivers conventional, remote-realtime and digital depositions along with discovery services. Clients rely on Envision to provi…

Envision Legal is changing the way litigation support services are delivered. Through market leading technology, Envision delivers conventional, remote-realtime and digital depositions along with discovery services. Clients rely on Envision to provide business analytics that are informative and actionable. Envision More…for discovery, depositions and decisions. More information

Hermes Law represents the next generation law firm that is more efficient, effective and in alignment with the client’s desire to reduce average case life, legal spend and indemnity spend. Hermes Law’s focus includes integration of tech in every asp…

Hermes Law represents the next generation law firm that is more efficient, effective and in alignment with the client’s desire to reduce average case life, legal spend and indemnity spend. Hermes Law’s focus includes integration of tech in every aspect of the legal services delivery. This provides the client complete transparency to the execution of the custom case handling work flow, Hermes Law Case Architectūra, for each case. More information.

InsurPay, the most comprehensive digital P&C insurance payments platform, now offers law firms Invenger Capital. No more waiting 60-90 days for insurer payments. Law firms with insurance carrier assignments can receive 85% of their money within …

InsurPay, the most comprehensive digital P&C insurance payments platform, now offers law firms Invenger Capital. No more waiting 60-90 days for insurer payments. Law firms with insurance carrier assignments can receive 85% of their money within 1 day, allowing them to better manage their cash flow and service customers. More information.

E-Billing and Outside Counsel Guidelines don’t have to be so complicated. Using a simple and comprehensive process, that leverages compliance software and compliance experts, InvoicePrep prepares invoices for law firms that are in full compliance wi…

E-Billing and Outside Counsel Guidelines don’t have to be so complicated. Using a simple and comprehensive process, that leverages compliance software and compliance experts, InvoicePrep prepares invoices for law firms that are in full compliance with their clients’ e-billing rules and guidelines. More information.

NARS is a national third-party claims administrator that is dedicated to producing the best possible results for our clients. Founded in 1996, we handle claims for insurers, brokerages, managing general agencies, captives, reinsurers, liquidation bu…

NARS is a national third-party claims administrator that is dedicated to producing the best possible results for our clients. Founded in 1996, we handle claims for insurers, brokerages, managing general agencies, captives, reinsurers, liquidation bureaus and self-insured funds across all lines of business. Through thoughtful and efficient claims adjustment, we make our customers whole again. More information.

Ontellus is the largest records retrieval vendor serving the claims litigation marketplace. Their best in class technology includes a cloud base order management portal, leading edge chronology and searchable indexing tools as well as SOC2 compliant…

Ontellus is the largest records retrieval vendor serving the claims litigation marketplace. Their best in class technology includes a cloud base order management portal, leading edge chronology and searchable indexing tools as well as SOC2 compliant security controls. More information.

Celebrating over 30 years of award winning service, Resolute is one of the nation’s largest Alternative Dispute Resolution (ADR) providers. Ranked as the 66th fastest growing private company by Inc. Magazine (13th edition) and recognized as the ADR …

Celebrating over 30 years of award winning service, Resolute is one of the nation’s largest Alternative Dispute Resolution (ADR) providers. Ranked as the 66th fastest growing private company by Inc. Magazine (13th edition) and recognized as the ADR provider of the Year, Resolute maintains a panel of over 2,800 highly qualified mediators with proven track records for settling cases. More information.

As the largest settlement planning company in the nation, Ringler delivers unmatched expertise and responsiveness to create the best possible outcome for all parties. More information.

As the largest settlement planning company in the nation, Ringler delivers unmatched expertise and responsiveness to create the best possible outcome for all parties. More information.