According to the 2019 CLM Litigation Management Study, 90% of litigation executives say that it is rare for a law firm to present any metrics about its performance. Yet 64% of these executives says they are impressed when a firm uses metrics to distinguish itself.

We have observed for many years that being able to speak the language of the customer is a powerful differentiator in highly competitive markets. Some of the fastest-growing defense firms in our industry speak that language eloquently.

Litigation executives and claims organizations speak metrics. All the time. We believe that firms should be able to participate in that conversation successfully.

Our advisors can help law firms to develop metrics that they can use internally and present externally. Even in small firms. Even when firms aren’t sure where to start. Contact us to learn more.