Market Intelligence

Our ability to assist claims organizations, law firms, and vendors do business with each other more productively is directly related to how well we, and they, understand the needs and objectives of each other.

Our market intelligence projects, surveys, and industry snapshots help to achieve that understanding.

We have been commissioned to perform the National Litigation Management Study for the industry’s largest professional trade association, The Claims and Litigation Management Alliance (CLM) in 2012, 2015, and 2019. This is the largest study of its type in the industry.

Our general Industry Snapshots capture the thoughts and feeling of senior executives about emerging issues that face the industry. Our double-blind studies and surveys help claims organizations learn what others consider to be best practice, without giving up competitive advantage.

And, for law firms and vendors, our Product Feedback sessions helps them to gain a deeper understanding of what potential clients and customers think of their product and service, their value propositions, and their competitive positioning.