CLM Litigation Management Study · Report of Findings · March 2026
The 2026 CLM Litigation Management Study
The plaintiff bar is not standing still. Senior claim and litigation executives on rising costs, the defense counsel relationship, and what AI-enabled plaintiff advocacy is doing to settlement values.
Commissioned by the Claims and Litigation Management Alliance (CLM). Conducted by Suite 200 Solutions.
Download the Report of Findings PDF · 148 pages
View the survey instrument
70+
senior claim and litigation executives participated
~130
questions across eight sections
35
steering committee members designed the questions
7th
national study conducted for the CLM since 2012
What the data shows
Question numbers refer to the Report of Findings81%
of executives report that indemnity costs have increased.
Q29
85%
say policy limit demands have risen.
Q50
2.9%
mean share of cases resolved by verdict, down from 5.9% in 2023. Nearly everything is now resolved by negotiation.
Executive summary
79%
say their CEO raised litigation effectiveness in the past 12 months, up from 60% in 2023.
Q31
43%
rate their carrier-counsel relationships as stronger, compared with 71% in 2015.
Q95
96%
of carriers hold panel performance data and will share it. 97% say firms almost never ask.
Q107, Q108
From the executive summary
“Not a single executive said that these developments do not fundamentally concern them.”
Where the findings have been presented
Results from the study have been briefed to claim executives, defense counsel associations, and technology partners across the industry.
All activity in the field →Oct 2026
Inside the Litigation Management Study: What the Data Reveals
CLM Litigation Management Symposium · Moderated panel
Sep 2026
Three Conversations the Carrier-Firm Relationship Isn't Having
Wolters Kluwer · Webinar
May 2026
Top Concerns in Litigation Management
CLM Magazine · Feature
Apr 2026
The Discovery Blind Spot: eDiscovery, ALSPs, and the Changing Economics of Defense
Consilio · Webinar
Apr 2026
Challenges Facing Defense Teams: The CLM Study, the Plaintiff Bar, and Negotiation
Atlantic Claims Executive Association · Spring Conference
A study of the industry, by the industry
The questions were developed by a 35-member steering committee of claim, litigation, and law firm leaders.
Jamie Loiacono
Acuity
Melissa Hill
Allianz
Matthew Morrison
American Family Group
Kimberly Vaughn
Amerisure
Jake DiDomenico
Amica
Tony Smarrelli
Assurance America
Tracy Yaun
AXA XL
Ken Bunn
Builders Mutual
Jonathan Weber
Chubb
Ken Carter
Concert Group
Chris Crawford
Continental Western Group
Rob Sturm
CSAA Insurance Group
Denise DiMascio
EMC
Courtney Flanagan
Encova
Greg Zimmerman
Erie Insurance
Jim Everett
Everett Cash Mutual
Flavia Pemberton
Everspan Group
Garth Crow
FCCI Insurance Group
Chris Carucci
Gallagher Bassett
Ron Morrison
Great American Insurance
Michael Zeoli
IAT Insurance Group
Stephanie Martin
Liberty Mutual
Suzanne Gryb
Mapfre USA
Steve Hunckler
SCIF
Kate Dombrowski
Selective Insurance
Lee Wright
Tokio Marine HCC
Tim Gaffigan
TruStage Insurance
Trina Hall
Utica National Insurance
Dan Winkler
Westfield Insurance
Krista Glenn
Westfield Specialty
April Willers
Hermes Law
J.D. Keister
McAngus, Goudelock & Courie
Bill Mitchell
Cruser, Mitchell, Novitz, Sanchez, Gaston & Zimet
Cathleen Rebar
Rebar Kelly
Cayce Lynch
Tyson & Mendes
The CLM study series
Study sponsors
Eleven organizations underwrote this study. Each can also provide a copy of the Report.
Questions about the study: study@suite200solutions.com
Consilio · Cruser Mitchell · DocLens.ai · Hermes Law · McAngus Goudelock & Courie · Ontellus · Rebar Kelly · SigmaSight · Tyson & Mendes · U.S. Legal Support · Wolters Kluwer ELM Solutions