The 2026 CLM Litigation Management Study
Steering Committee Members

This is a study of the industry, by the industry. This year’s Study questions were developed Steering Committee composed of some of the most influential claims and litigation executives in the insurance defense community.

Their objective was to design questions that will be relevant to all claim organizations in our community. Based on early feedback, they succeeded entirely in this effort! We thank them for their help.

claim and litigation executive members

Jamie Loiacono, Chief Claims Officer, Acuity

Melissa Hill, Head of Claims, North America, Allianz

Matthew Morrison, VP of Litigation, American Family Group

Kimberly Vaughn, VP Claims, Amerisure

Jake DiDomenico, Claims Legal Operations Leader, Amica

Tony Smarrelli, Chief Claims Officer, Assurance America

Tracy Yaun, SVP, Head of Casualty Claims, Americas, AXA XL

Ken Bunn, Chief Claims Officer, Builders Mutual

Jonathan Weber, VP Legal and Operations Lead, Chubb

Ken Carter, Chief Claims and Risk Officer, Concert Group

Chris Crawford, SVP, Chief Claims Officer, Continental Western Group, a Berkley Company

Rob Sturm, SVP Litigation, CSAA Insurance Group

Denise DiMascio, Claims Legal Spend Manager, EMC

Courtney Flanagan, VP Claims, Encova

Greg Zimmerman, VP of Claim and Litigation, Erie Insurance

Jim Everett, Chief Claims Officer, Everett Cash Mutual

Flavia Pemberton, Chief Claims Officer, Everspan Group

Garth Crow, EVP and Chief Claim Officer, FCCI Insurance Group

Chris Carucci SVP, Construction Vertical, Litigation, Gallagher Bassett

Ron Morrison, Divisional SVP Alternative Markets, Great American Insurance

Michael Zeoli, VP Counsel & Litigation Management, IAT Insurance Group

Stephanie Martin, SVP, Casualty Claims (U.S.), Liberty Mutual

Suzanne Gryb, VP Claims, Mapfre USA

Steve Hunckler, SVP Claims Operations, SCIF

Kate Dombrowski, VP, Claims General Counsel, Selective Insurance

Lee Wright, VP Casualty Claims, Tokio Marine HCC

Tim Gaffigan, Director 3rd Party Litigation, TruStage Insurance

Trina Hall, SVP, Chief Claim Officer, Utica National Insurance

Dan Winkler, Director, Claims Legal Support, Westfield Insurance

Krista Glenn, EVP, Chief Claims Officer, Westfield Specialty

law firm executive members

April Willers, Chief Operating Officer, Hermes Law

J.D. Keister, Head of Liability Practice, McAngus, Goudelock & Courie

Bill Mitchell, Founding Partner, Cruser, Mitchell, Novitz, Sanchez, Gaston & Zimet

Cathleen Rebar, Founding Partner, Rebar Kelly

Cayce Lynch, National Managing Partner, Tyson & Mendes